Payment & Shipping

Payment Information

We use third-party applications (such as BandCamp, Discogs, etc.) to accept payments primarily through credit/debit cards and PayPal. Credit cards accepted include Visa, Mastercard, American Express, and Discover. Fans can also use PayPal, even without a PayPal account, if credit card checkout isn’t available.

Wholesale

Our releases are available for wholesale (minimum order of 5 copies per title). For questions about prices, please send an email to theogonia.records@gmail.com

Shipping Information

Orders are processed and shipped within 1-3 business days from the day of completed payment.

IMPORTANT NOTE

Please be informed that for orders exceeding 2 kg in weight, we kindly request you to reach out to us via email for a custom shipping price. This ensures accurate shipping rates tailored to your specific order. We appreciate your understanding and cooperation.

We use “Poczta Polska“, the state postal administration of Poland, to ship domestically and internationally with registered delivery. A tracking number is provided for all deliveries.

We ship worldwide (sanctioned countries excluded). If your country is not listed below or it cannot be chosen during the order checkout process, please contact us at theogonia.records@gmail.com

You can track the status of a registered shipment using the Poczta Polska eMonitoring system and the tracking number provided to you.

Country Zones

Zone A: Europe (including the UK and Israel)
Zone B: North America and Africa
Zone C: South America, Central America, and Asia
Zone D: Australia and Oceania

Delivery times

(Please note delivery times are an estimate and may vary/change without notice.)

Poczta Polska Domestic

The expected delivery date is three business days after the day of posting (D+3), provided that the shipment is sent by 3:00 p.m.

Poczta Polska International

Zone A: Europe (including Israel)
The expected date of delivery is seven business days after the date of posting (D+7).

All other Zones (B, C & D)
The expected date of delivery is twelve business days after the date of posting (D+12).

* Parcels sent after 3:00 pm are treated as sent on the next day.